Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

Of course I guarantee all my work, if your not 100% happy you don't have to pay, I do have a simple standard contract, which lays out all expectations of myself and also the clients.

Question 2

How did you decide to get into your line of work?

Accepted Answer

Working in a photo lab, I did some poster design and artwork and a photographer said to me,  "what are you doing here? You should be doing graphic design ! " The rest is history.

Question 3

Do you have a favourite customer story you would like to share?

Accepted Answer

I have many, but I tell you when I get to know you better!

Question 4

What do you like most about your job?

Accepted Answer

That I am able to create something that people respond to and improves the awareness of the brand in the market or an easily recognized logo that I never stop getting positive feedback on. Love the power of the word and typeface choice that helps communicate your product or brand.

Question 5

What questions should a customer ask to hire the right service professional?

Accepted Answer

Don't think in this case it's a matter of asking the right questions, it's more about a type of style they might be after and in most cases it ends up being about who u like to work with and your customer relationship. I'm pretty easy to work with and pride myself on my clients always coming back.

Question 6

What questions do customers commonly ask and how would you answer them?

Accepted Answer

How much is the most commonly asked question...  It's very difficult to answer as all projects are different, but I put it to people like this!  Agencies for top end senior designers charge $120 an hour  min charge for design work is $ 30 this is my fee Obviously that doesn't include printing costs but I rather be working doing what I love, than not at all. This is a competitive business and that's what my price reflects not the quality of my work.

Question 7

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

I'm a woman of my word if it's going to be done it will, if there is something your not happy with I'll change it, I go the extra mile for all my clients.

Question 8

Why should a customer hire you over another service provider?

Accepted Answer

Creating is what I was meant to do it's hard wired into my brain, it's what i've always done and I love to do it! Being passionate is not just enough having talent and an eye for detail makes you stand out in this industry,  I'm not here to do half asked work, it has to be brilliant.

Question 9

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

What they need from me, What they expect any budget concerns and a rough estimate on time restrictions if any!

Question 10

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

Have a name picked out and having a serious concept of what you or your business is about. If you need high end printing or have more budget concerns, letting me know always makes a difference. Being open to other ideas like radio can save you a lot of cash when trying to advertise.

Question 11

Are there any special offers you would like to offer to Oneflare customers?

Accepted Answer

Let me know you found me on Oneflare and I will take 20% of my bill, What more can a girl do?

Question 12

What makes your pricing competitive?

Accepted Answer

Being flexible and not overpriced is important to me of course my time is worth money, but in this day and age for me it's about the work and a happy client that is the real prize.

Question 13

How do you normally charge for your service?

Accepted Answer

Depending on what the job entails and how many hours are spent if there are print runs and if all rights are signed over..  Hourly $30. unless we agree on a fixed rate due to budget restrictions.

Question 14

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

I'm up for any jobs none are to small or large but the majority of my work has been branding and logo development for small business and also South Australian Film Corp.

Question 15

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

Diploma of Advertising and Graphic Design Business  Illustration Web Design 20 years of Customer Service and an amazing attitude towards life and people,  loving that learning never stops.

Hungry Tiger Design

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