Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

Yes we are a fully insured business and I guarantee my planning and management services and the work that I undertake but this does not cover other service providers that we may recommend or that the bridal party may select. We do ensure though that other service providers are insured.

Question 2

How did you decide to get into your line of work?

Accepted Answer

I have always been an organiser since I was a little girl. I think a natural progression to events was inevitable, but I really like the lists, the ideas and seeing it all brought to life. Enjoying research and now with the internet it's so much easier to be able to source ideas, suppliers & images

Question 3

Do you have a favourite customer story you would like to share?

Accepted Answer

I think to be able to witness your clients seeing their plans and dreams come to fruition, and the bond that develops with your client over the journey of the event organisation.

Question 4

What do you like most about your job?

Accepted Answer

Being able to work with clients to help them plan their dream day or event. Sometimes it also needs to the be planner than can help bring them to reality in relation to their budget, but to find a way to be able to deliver their ideas for the budget that they have.

Question 5

What questions should a customer ask to hire the right service professional?

Accepted Answer

Experience, history, reliability. In terms of wedding planning the client needs to feel confident and also that they can get on with their wedding planner. A face to face meeting or chat over the phone can usually determine this too. A client needs to do some of their own homework too.

Question 6

What questions do customers commonly ask and how would you answer them?

Accepted Answer

Clients normally just want to know that you'll be there to support them every step of the way, and that you are available to answer their questions or calm them down as the planning progresses.

Question 7

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

Over 20 years experience, lots of repeat clients over the years, and the fact that I go way beyond to provide support and assistance to all my clients. I also will provide advice to clients on best way forward, which doesn't always mean that they listen!

Question 8

Why should a customer hire you over another service provider?

Accepted Answer

I have over 20 years experience in event management + planning in Adelaide and nationally. I have organised over 250 events - both big and small and for large corporations as well as lots of amazing private clients.  ​

Question 9

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

Date, number of people they might want on the guest list, how much of the wedding planning and co-ordination they wish to do themselves.

Question 10

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

Give thought to what you might like for your wedding. Potential venues, some idea of number of guests and possibly some inspiration photos.

Question 11

Are there any special offers you would like to offer to Oneflare customers?

Accepted Answer

It is difficult to obtain particular pricing for Oneflare only, as it is very dependant on what the bridal party require in terms of service costs and offerings.

Question 12

What makes your pricing competitive?

Accepted Answer

Boutique business with low overheads and lots of trusted contacts to be able to help wedding party obtain best prices.

Question 13

How do you normally charge for your service?

Accepted Answer

I can offer set fee for service (such as the packages listed on my website) and charge additional services either by the hour or can be quoted as part of a package. 25% deposit up front, and the balance either in instalments or 4 weeks prior to the event.

Question 14

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

Previously more of a focus on corporate and large conferences, but more recently the focus on weddings and other special event celebrations. My main skills and experience are in planning and management, but I have lots of trusted suppliers such as stylists, florists, venues that I love working with

Question 15

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

I have over 20 years experience in event management and planning, 12 years running my own conference and event business as well as a background in public relations, marketing and administration. I have qualifications in public relations, journalism and communications.

Hello Jackie Events

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