Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

We have $2 million dollar professional indemnity insurance policy, which will cover you for all matters. You are welcome to ask us any questions you may have.

Question 2

How did you decide to get into your line of work?

Accepted Answer

We are highly motivated by our desire to achieve a just and excellent result for each and every client that we service.

Question 3

Do you have a favourite customer story you would like to share?

Accepted Answer

We highly value confidentiality, save to say that we have a number of return customers who have been highly satisfied with our customer service and court outcomes.

Question 4

What do you like most about your job?

Accepted Answer

We are highly experienced and motivated and here to cater to your individual needs. We have suitably qualified professionals to assist you with your case.

Question 5

What questions should a customer ask to hire the right service professional?

Accepted Answer

A client should always ask what experience their lawyer has, how many similar cases have they conducted and what they anticipate the outcome of their case will be.

Question 6

What questions do customers commonly ask and how would you answer them?

Accepted Answer

Our clients first and foremost want to sit down with one of our trusted lawyers to discuss the nature of the case and what to expect. Thereafter, we tailor a package to your individual needs.

Question 7

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

Grigor Lawyers are Melbourne’s leading criminal law firm. CBD Family Lawyers are well regarded throughout the industry. The firm was established in 2006. Our lawyers are experienced and knowledgable in all aspects of criminal law and family law.

Question 8

Why should a customer hire you over another service provider?

Accepted Answer

Grigor Lawyers are Melbourne’s leading criminal law firm. CBD Family Lawyers conducts family law cases throughout Australia. The firm was established in 2006 and is located in the heart of Melbourne’s Central Business District. Our lawyers are experienced and knowledgable in all aspects of criminal law and family law.

Question 9

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

What kind of matter is it? Are you the accused, the Applicant or the Respondent? What Court are you listed in, when is it listed and what is it listed for?

Question 10

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

Please bring with you copies of all relevant documentation; Have a clear idea about your expectations and objectives; and Write down a list of questions that you wish to ask your lawyer.

Question 11

Are there any special offers you would like to offer to Oneflare customers?

Accepted Answer

We offer a free 30 minute consultation to Oneflare customers so we can better understand your needs and to help better guide you through the court process.

Question 12

What makes your pricing competitive?

Accepted Answer

We are at the cutting edge of competitiveness and want to tailor a specific package to your budget and your legal needs.

Question 13

How do you normally charge for your service?

Accepted Answer

We charge an hourly rate, and can provide a fixed fee service dependent upon the type of complexity of your matter. Each clients matter is important to us and we will customise a suitable package for your needs.

Question 14

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

We act throughout Australia in both Family and Criminal Law and have acted for clients internationally. Such countries include China, Hong Kong, Singapore, Spain, Indonesia, the Netherlands, India, Costa Rica, the United States of America and Canada.

Question 15

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

We aim to offer you immediate assistance with all criminal law matters and family law matters and provide a 24/7 emergency legal service. Our solicitors are experienced and ready and waiting to assist.

Grigor Lawyers and CBD Family Lawyers

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