Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

We are completely insured we have 20,000000 public liability ad we always guarantee our work to the highest standard, if you are not happy we will fix the problem.

Question 2

What questions should a customer ask to hire the right service professional?

Accepted Answer

Most customers know what they want we will always cater for specific needs and never try to sell anything that is not required, ask as many questions as possible.

Question 3

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

we are reliable and trustworthy, we hold key to many apartments and houses on the gold coast we also have keys to businesses on the gold coast as well, we have a police check as well.

Question 4

Why should a customer hire you over another service provider?

Accepted Answer

We are locally owned and operated with 9 years experience, we are prompt and always on time. The owners are the only employees so you get who you talk to and most of all friendly.

Question 5

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

things we need to know are, what work are you looking for, bond clean ,house clean , carpets, house size how long you require us, where you are located any special needs

Question 6

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

If you would like to save money there are 3 things you can do, spray shower with bleach, wipe out cupboards, spray oven with oven cleaner, this is for bond cleans

Question 7

What makes your pricing competitive?

Accepted Answer

Our pricing is competitive due to the fact of the quality of our work, due to our experience on the gold coast we think cheapest is not always the best but we seem to be very competitive and give quality work

Question 8

How do you normally charge for your service?

Accepted Answer

We usually charge our cleaning by an hourly rate, our carpet cleaning is quoted due to circumstances we have to know how many rooms, stairs, badly stained and many other aspects.

Question 9

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

We do not specialise in any part we complete all our work in a high standard we are very good at bond cleans as we can do the whole house from carpets to cleaning and windows.

Question 10

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

We have been cleaning for 9 years there are only 2 of us and we started the business together, we have been carpet cleaning for 5 years and we have the experience to complete every job with the highest standard.

Greg Capes

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