Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

GO CLEAN Carpet Cleaning Adelaide is fully insured, and we guarantee our technitians will do everything reasonable to achieve the result you are after. Any stain is removable with specialised spot & stain treatment - guaranteed! Despite what any cleaner tells you, stain can always be removed.... sometimes the use of a knife to perform a repair is the cheaper option on exotic stains, but at least you will know and have the option with us!

Question 2

What do you like most about your job?

Accepted Answer

As a technitan for GO CLEAN Carpet Cleaning Adelaide, its great not being stuck in a single location all day. We get to meet new people in fresh surrounds, and re-visit regular customers you come to know well. Its a great experiance!

Question 3

What questions should a customer ask to hire the right service professional?

Accepted Answer

Are the following things included in your regular clean without paying extra.... Pre Vacumming Stain pre treatment grooming / pile setting on completion  But a better question is: do you have the number for GO CLEAN Carpet Cleaning Adelaide? (its 1300140046)

Question 4

What questions do customers commonly ask and how would you answer them?

Accepted Answer

Q. Can you remove stain "X"  A. Yes! Most often as part of our regular cleaning process, if not, with specialised spot and stain treatment  Q. Do you work weekends/public hollidays and 24 hrs A. Yes! A small surcharge applies to these timeslots  Q. Do you dry clean or steam clean? A. Both! We reccomend what is most suitable based on the type of stains and carpet fibre composition. A Dry Clean is normally our reccomendation due to the increased agitation, but if we think a steam clean will get a better result (and in some situations it can) we may reccomend that instead

Question 5

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

Google us, and you will see we bend over backwards to satisfy our customers. We stick to our booking times, we notify you of variances in our day as soon as we are aware, and we're the best in our field.

Question 6

Why should a customer hire you over another service provider?

Accepted Answer

I immagine most companies would say the same thing here, they all claim to be the best, they all claim to know what thier doing, but I'm just going to say google us...... Seriously, we get results, but rather than me tell you, see what our customers have to say instead, type "GO CLEAN Carpet Cleaning Adelaide" into google, and see what we do for yourself

Question 7

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

-  Prepare your rooms - collect clutter from floors and move some of the things out that you can easily, we'll move things like tables chairs etc side to side, so dont worry about those. -  Dont try pre treating stains unless you know what your doing! Anything other than gentle blotting with a cloth and coolmwater runs the risk of making the stain harder to remove so leave it to the experts if we're already comming! -  Ensure someone is there to meet us at your booking time, or that alternative arrangements have been made for keys etc. dont disconnect electricity or water untill after your booking day

Question 8

What makes your pricing competitive?

Accepted Answer

GO CLEAN Carpet Cleaning Adelaide technitians are highly trained and experianced, coupled with the industries most powerful products and a system that simply works. This combination means we can complete jobs impressiveley, faster, cutting down the labour costs saving you your hard earned $'s

Question 9

How do you normally charge for your service?

Accepted Answer

Our pricing structure at GO CLEAN Carpet Cleaning Adelaide is normaly priced per room or per seat for carpet and upholstery. Tile/grout/paving or commercial sized carpet areas are priced by square meter instead, and other specialty or unique services like specialised spot and stain treatment are time based to ensure pricing is fair and as competitive as possible.

Question 10

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

GO CLEAN Carpet Cleaning Adelaide specialised in great results! Seriously, weather we're cleaning your carpet and rugs, your leather or fabric recliners and lounge suites, or your kitchen and bathroom tiles, its the results that matter most and thats our objective. We dont just want them clean so theyre sanitary again... We want them to look great too!

Question 11

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

At GO CLEAN Carpet cleaning Adelaide, all technitians have undergone extensive training in the field before we were set out to visit you. We've seen every stain under the sun and removed them all before by the time we get to your carpet. No other training can compare with the on the job experiance we bring with us into your home!

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