Garment Printing

Qualifications

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Reviews (301)

• Alex A

  NEW

  Google review

  11 Mar 2026

  I'm a graphic designer and love creating vintage style rock band tees. The quality of DTG printing here is superb and the team are very helpful and take the time to listen to your needs. The tees I had done were bright, colorful and top quality. I highly recommend them and will be using them again often into the future. Thanks Garment Printing Castle Hill!
• Esther B

  NEW

  Google review

  10 Mar 2026

  Extremely happy with the quality of the garments and the printing. After washing they are still fantastic!
• ofek s

  NEW

  Google review

  10 Mar 2026

  Good quietly and good service. Very nice people at the pickup location at castle Hill. Recommended!
• peter

  NEW

  Google review

  06 Mar 2026

  Excellent service by Alvin. Fast, great customer service skills1 Highly recommend.
  Garment Printing

  replied

  06 Mar 2026

  Thank you so much for your wonderful review! ⭐ We’re delighted to hear that you had an excellent experience with Alvin. Providing fast service and great customer support is something we take great pride in, and your kind words mean a lot to our team. We truly appreciate your recommendation and look forward to assisting you again in the future! 😊 Garment Printing Group
• Clayton M

  NEW

  Google review

  27 Feb 2026

  Avoid this company at all costs, absolutely terrible customer service. I designed a shirt on their website, then some time later I went back to the saved design to order 5 of the shirts. The design was on the shirt when I ordered, I even had to edit the design to have a different name on each of the 5 shirts. When I clicked 'Buy' it gave me a warning that some of the image was outside the print area. The part that was outside was just the transparent background so I was ok with that. When I received the shirts they were blank with no artwork added at all. After some investigation it was clear the design I submitted didn't go through their ordering process properly. The shirts were needed for an event, by the time I received them it was too late to send back, have them customised, and sent back to me. I would have received them after the event and they would have been useless to me, so I did not proceed. Customer service has been horrible while trying to get a refund. They refuse to refund the full amount even though it was caused by an issue with their systems. They will only offer a partial refund but this is not good enough. Avoid them at all costs, they just want your money and don't care about customer experience.
  Garment Printing

  replied

  01 Mar 2026

  Thank you for your feedback. I would like to clarify a few important points regarding your order. You were not charged for the design printing, as the artwork was not added to your order at the time of checkout. Our support team spoke with you and created a separate order so that you could return the blank garments and we could proceed with adding the artwork as requested. However, you later requested a full refund instead. As per our company policy, in cases of change of mind, a 15% restocking fee along with shipping charges are deducted from the refund amount. This is why a partial refund was offered. We understand that you insisted on a full refund. That said, I am currently discussing this matter with the Support Team management to explore whether we can reach a resolution that keeps you satisfied. I will update you once I receive confirmation. Thank you for your patience and understanding. Success Team Garment Printing Group

Frequently asked questions

• Are you an insured business and do you guarantee your work?

  Yes, we are an insured business and guarantee high-quality printing and durable results.

• Will you require customers to share their COVID-19 vaccination status?

  No, we do not require vaccination proof. Our services are available to all customers, and we ensure a safe and contact-free ordering process.

Unique selling points

• No Minimum Order – Order one or thousands, we cater to all. Bulk Order Discounts – Special rates for businesses, schools, and events.

• Advanced Printing Technology – High-quality DTF, DTG, screen printing, sublimation, and embroidery.

• Eco-Friendly Printing – Sustainable inks and low-waste processes. Fast Turnaround & Delivery – Quick production with express shipping options.

• Free Online Design Studio – Easy-to-use tool with free expert support.

• Australian-Based – Local, reliable, and customer-focused service.