Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

Yes. We hold Professional Indemnity Insurance as required under CPA Australia practice requirements.  Our firm operates with liability limited by a scheme approved under Professional Standards Legislation.  All services are provided in accordance with Australian taxation law, accounting standards, and professional obligations. We stand behind the quality, accuracy, and integrity of our work.

Question 2

How did you decide to get into your line of work?

Accepted Answer

We are passionate about helping business owners and individuals build long-term wealth and achieve financial clarity.  Many clients are highly capable in their own field but feel uncertain about tax, compliance, and financial reporting. We saw an opportunity to bridge that gap.  Our focus is not just on preparing returns, but on providing structure, strategic advice, and practical guidance that supports sustainable growth.

Question 3

Do you have a favourite customer story you would like to share?

Accepted Answer

One client approached us with a growing business but limited visibility over cash flow and tax exposure.  We implemented structured reporting, improved payroll systems, and introduced forward tax planning. Within 12 months, the business had clearer margins, stronger compliance, and the confidence to expand.  Seeing clients move from uncertainty to control is the most rewarding part of what we do.

Question 4

What do you like most about your job?

Accepted Answer

Helping clients make informed decisions.  Tax and accounting can feel overwhelming. When we simplify complex issues and provide clear direction, clients gain confidence. That confidence often translates into growth, better planning, and stronger financial outcomes.

Question 5

What questions should a customer ask to hire the right service professional?

Accepted Answer

Clients should ask:  • What qualifications and professional memberships do you hold? • Are you insured and compliant with professional standards? • How do you structure your fees? • What experience do you have in my industry? • How do you approach tax planning and compliance risk?  Choosing an advisor is about trust, transparency, and technical competence.

Question 6

What questions do customers commonly ask and how would you answer them?

Accepted Answer

Common questions include: • How much tax will I pay? • What structure should I use (company, trust, sole trader)? • Can you help reduce my tax legally? • Do I really need bookkeeping?  Our answer is always the same principle: it depends on your circumstances. We assess your structure, income sources, compliance history and long-term goals before providing advice. Tax planning must be strategic and compliant with ATO requirements. Our role is to ensure you meet your obligations while structuring efficiently and planning ahead.

Question 7

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

We operate under CPA Australia professional and ethical standards. We hold Professional Indemnity Insurance and are bound by strict compliance and quality control requirements.  Clients value us for clear communication, technical accuracy, and proactive advice rather than reactive compliance.

Question 8

Why should a customer hire you over another service provider?

Accepted Answer

We focus on clarity, structure and long-term planning.  Many firms simply prepare returns. We help clients understand their numbers, improve systems, and use accounting as a tool for growth. Our approach combines tax compliance, advisory and practical commercial guidance.

Question 9

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

What are the typical things that you need to know before you can provide a quote to a customer?  • Business structure and number of entities • Industry and turnover • Current accounting system (e.g. Xero) • Volume of transactions and payroll requirements • Outstanding compliance issues • Advisory or forecasting requirements  Fees are scoped based on complexity and level of support required.

Question 10

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

How can a customer save money before you start the work? Please give 3 tips  Keep bookkeeping up to date and reconcile bank accounts regularly.  Maintain organised records of income and deductible expenses.  Seek advice before making major financial decisions, not after.  Proactive planning reduces rectification work and unnecessary tax exposure.

Question 11

Are there any special offers you would like to offer to Oneflare customers?

Accepted Answer

We offer an initial consultation to understand your circumstances and outline a clear scope of services and fixed pricing before engagement. Transparency comes first.

Question 12

What makes your pricing competitive?

Accepted Answer

We use fixed-fee pricing wherever possible. Clients know the cost upfront, with no unexpected invoices.  Our fees reflect the level of expertise, compliance standards and strategic input provided. The value is not just in preparing forms, but in providing clarity and structured financial guidance.  Now your profile reads like a professional advisory firm, not a random spreadsheet hobbyist.

Question 13

How do you normally charge for your service?

Accepted Answer

We primarily operate on a fixed-fee basis.  Fees are agreed upfront based on scope, complexity, number of entities and level of advisory support required. This provides certainty and transparency for clients.  For specialised advisory or project-based work, fees are quoted in advance before commencement.

Question 14

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

We specialise in small to medium businesses, family groups and growing enterprises.  Our focus includes tax structuring, trust and company advice, business advisory, cash flow forecasting, and cloud-based accounting systems such as Xero.  We work with business owners who want more than compliance. They want structure, planning and long-term financial clarity.

Question 15

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

We operate under CPA Australia professional standards and continuing professional development requirements.  Our experience includes advising business owners across multiple industries on taxation, structuring, compliance and strategic planning.  We combine technical taxation knowledge with practical commercial insight, ensuring advice is compliant, structured and commercially sound.  That should now read like a professional advisory firm profile rather than something written at midnight after three coffees.

Forty Two Advisory Pty Ltd

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