Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

$20m Property and Public Liability Insurance Policy. Our workmanship is guaranteed for life and we back any manufactures warranty of material supplied by Fluro Electrics

Question 2

How did you decide to get into your line of work?

Accepted Answer

Was introduced from family

Question 3

Do you have a favourite customer story you would like to share?

Accepted Answer

Helping to restore power to the town of Kinglake was something pretty special

Question 4

What do you like most about your job?

Accepted Answer

We are passionate about being electricians. Always have and always will. A family business is something very special. We work hard but we love it.

Question 5

What questions should a customer ask to hire the right service professional?

Accepted Answer

Are they fully Qualified? Are they insured? Will i get a Certificate of Electrical Safety?

Question 6

What questions do customers commonly ask and how would you answer them?

Accepted Answer

Do i get a Certificate of Electrical safety for works carried out? Yes. All our work is certified and guaranteed. Is that the final quote price? Of course we always try and supply an accurate estimate but sometimes things don't go as planned. If there is any variation weather it be good or bad we will inform our clients and state what action needs to be taken and advuise of the cost or saving.

Question 7

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

With a list of long term clients, this proves we are a reliable and trustworthy electrical business. And....we're nice blokes

Question 8

Why should a customer hire you over another service provider?

Accepted Answer

Punctual, Reliable and Friendly Electricians. We take the time to make sure that our clients are 100% satisfied. Potential customers often look for the best priced Electrical Contractor. In this day and age who can blame them? But when it comes trades and getting electrical work done in your home or place of business we believe quality of workmanship is adamant. Having said that we think our prices are competitive and reflect the quality of our products and installation. Why choose us? Well....we're better than the rest

Question 9

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

What are the materials, if any, you are going to supply. Is there limited access to the area where works are going to be done (double story, limited floor space, limited roof space). Access equipment required (scissor lift, trenching)

Question 10

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

Assure all areas that need to be accessed are clear and safe for our team work in.  Make sure all details of the job are explained to us. try and provide information of any electrical works completed in the past.

Question 11

Are there any special offers you would like to offer to Oneflare customers?

Accepted Answer

Free Quotes

Question 12

What makes your pricing competitive?

Accepted Answer

With healthy relationships with 3 competing electrical wholesalers we get to enjoy the best prices for all our products which we pass on to our customers.

Question 13

How do you normally charge for your service?

Accepted Answer

We have price lists for certain services and products depending on installation conditions/ Generally charge per point light and power

Question 14

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

General light & power, rewires, switchboard upgrades Intergrated systems, solar power instal, oven and hot water repairs, air conditioning installation, television points, phone and data points and alarm systems.

Question 15

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

A Grade Electricians with 20 years experience in the Electrical Industry. We've done Domestic, Commercial, Industrial and Refrigeration. Small team so the same friendly faces every time.

Fluro Electrics (aust) Pty Ltd

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