Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

Finster Services business is insured with IPA Insurance through the Institute of Practising accountants. Finster Services has a current Certificate of Currency.

Question 2

How did you decide to get into your line of work?

Accepted Answer

I love seeing small business evolve and by being there from the beginning I develop a strong understanding of the business and the business culture.

Question 3

Do you have a favourite customer story you would like to share?

Accepted Answer

This one from POP Building who have been using us since 2004. Fin has ensured our book keeping is accurate and up to date. He has set up our software to enable us to easily report on all areas of our business. This means we can spend time on site, not tied up in bookkeeping.

Question 4

What do you like most about your job?

Accepted Answer

Watching small business grow, become profitable, run smoothly by partnering with the best cloud software, where clients see the benefit in the bottom line

Question 5

What questions should a customer ask to hire the right service professional?

Accepted Answer

Are you a Qualified Bookkeeper? Are You a Qualified Accountant? Are you a registered BAS Agent? Are you a Certified Xero Advisor ?

Question 6

What questions do customers commonly ask and how would you answer them?

Accepted Answer

Clients initial question is "How much do you charge an hour"? Depends on the time and the service you require.

Question 7

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

Finster Services are provided by Richard Adnam (aka Fin), an experienced accountant and bookkeeper who has successfully operated his business for more than 15 years.Fin completed his accountancy qualifications at Swinburne University in Melbourne and he is a Fellow of the Institute of Public Account

Question 8

Why should a customer hire you over another service provider?

Accepted Answer

When you partner with FINSTER SERVICES you have the benefit of a management accountant working for your business. With FINSTER SERVICES you only pay for what you use. Outsource and save on overheads and outgoings.

Question 9

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

Which business structure best describes you?  •	Sole trader  •	Partnership  •	Trust •	Company  Do you want me to set up an accounting system for you?  How long have you been trading?  How long do you believe the current role takes to complete each week? Do you  use a bookkeeper?

Question 10

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

Are your financials ready. Are your financials up to date. Ask the question ? Is my business adopting the best accounting software ?

Question 11

Are there any special offers you would like to offer to Oneflare customers?

Accepted Answer

Meet and greet with customers for the first time is always done free of charge, It's a great way to understand our clients business.

Question 12

What makes your pricing competitive?

Accepted Answer

With FINSTER SERVICES you only pay for what you use. Outsource and save on overheads and outgoings. Working with clients we are able to best match the service required.

Question 13

How do you normally charge for your service?

Accepted Answer

Finster services offers a flexible payment plan , I can charge on an hourly basis or fixed monthly service charge.

Question 14

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

My clients over the years represent a broad range of industries including entertainment, building, engineering, manufacturing, retail, property and financial services.

Question 15

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

Finster Services are provided by Richard Adnam (aka Fin), an experienced accountant and bookkeeper who has successfully operated his business for more than 15 years. Finster is based in Port Stephens, NSW. Fin completed his accountancy qualifications at Swinburne University in Melbourne and he is a

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