Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

Yes.  I am insured ad guarantee for the quality of my work.  If customers are unsatisfied, the can get a full refund of their money.

Question 2

What do you like most about your job?

Accepted Answer

Helping others and meeting new challenges every day.

Question 3

What questions should a customer ask to hire the right service professional?

Accepted Answer

What experience have you acquired on the field?  How long is the turnaround period?

Question 4

What questions do customers commonly ask and how would you answer them?

Accepted Answer

Most common question asked is 'how much is your hourly rate'? or 'do you provide a package price option'.    I attend to those questions accordingly.

Question 5

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

I am the most reliable person for the job because I am governed by the standards and regulations of CPA Australia -- carrying out my job with utmost due care and diligence.

Question 6

Why should a customer hire you over another service provider?

Accepted Answer

I am quality oriented and I strive my best to give my clients the best service.  I am always timely and keep my promised date.  My prices are also highly competitive for the service quality I am providing.

Question 7

How do you normally charge for your service?

Accepted Answer

I often charge a monthly fixed me on the basis of the number of transactions involved or the extent of work the job involves.  Thus the client will have a piece of mind that the price won't fluctuate and I won't be dragging the work for the sake of charging more.  So it is a set fixed price from month to month.

Question 8

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

I specialize in small and medium business organizations and not for profit sector.  This includes all things accounts, payroll, superannuation and income tax returns.

Question 9

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

I am a CPA accountant and have more than 12 years of experience in the area.  I have worked in various companies in different capacities.  As a practitioner, I have an extensive experience and acquaintances with small and medium business enterprises.  This makes me quite on the top of the game to know the operations of various industries and to be help my clients in their quest to grow and improve their businesses.

Smith & Young Public Accountants

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