Emilia Cleaning

Qualifications

To meet our high standards, businesses are requested to provide as much company information as possible (such as ABN details and any relevant industry qualifications). Oneflare has been provided with the following details for this business:

Reminder: If your job requires a qualified or licensed tradesperson, always request details regarding any relevant professional licences before work has commenced and check those details on relevant industry databases to ensure they remain valid.

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Frequently asked questions

• Are you an insured business and do you guarantee your work?

  We understand that, in performing our services, hazards can happen. We do take our customers’ home very seriously. Alas, we have tools in place for total customer protection and peace of mind. In addition to our written Guarantee, we ensure total and complete transparency in our dealings with each and every customers’ needs. Our Key Custodian Form is our customers’ protection insurance tool that makes Emilia Cleaning responsible for the customer’s keys issue, loss and replacement. For more details on our client engagement system, or other terms and conditions, feel free to contact us. We are here to serve you better!

• How did you decide to get into your line of work?

  I grow up in Portugal and helped my parents in their Hotel. In Australia I was a Tax Consultant for KPMG but got Chronic Fatigue. Instead of relying on Centrelink, I started my sole trader business "Emilia's Home & Pet" in 1998, as I could choose my own timetable and rest between clients. All this time, I am competing with Cash On Hand industry but I am still succussing . I am proud of myself.

Unique selling points

• OFFICE CLEANING Weekly service (once or more). Fortnightly services. Big or small. Regular duties (floors, kitchens, bathrooms, dust). Irregular duties (windows, carpet cleaning, etc).

• We offer a FREE Cleaning Service Audit to identify your individual cleaning needs. This is a no-obligation service that helps us determine your cleaning requirements

• SATISFACTION GUARANTEE. If you are not satisfied, we guarantee, in writing, to return and redo the task according to your requirements at NO EXTRA CHARGE.

• TESTIMONIES: Since 1998, Emilia De Sousa has been receiving rave reviews for providing high-quality cleaning services.

• WHY EMILIA CLEANING? Our 20 Years of Industry Experience Has Taught Us What Our Business Customers Want: A Clean, Safe and Healthy Office Environment.