Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

Yes. We are insured and guarantee client satisfaction. All of our services include a client review and option to edit process.

Question 2

What do you like most about your job?

Accepted Answer

Telling stories is the best! And working with all different types of people from all walks of life is a huge reward. Getting glowing reviews and hearing from happy clients makes it very worthwhile. We do what we love, and it shows.

Question 3

What questions should a customer ask to hire the right service professional?

Accepted Answer

With Video production you should look at examples of their videos! You should ensure that their style is professional, creative and interesting to watch. Our work can be viewed at vimeo.com/dreamtree

Question 4

What questions do customers commonly ask and how would you answer them?

Accepted Answer

Our clients like to know exactly what to expect from the process, what they will get in the finished product, and how much it will cost. We are available to talk through process at every stage and ensure they have all information they need.

Question 5

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

Having worked successfully for companies such as ABC, Disney, Fremantle, Endemol Shine, Starz U.S, our Producer Mon Flanigan is the real deal and takes pride in her work. Reputation is crucial to a successful business and we love all of the very positive feedback.

Question 6

Why should a customer hire you over another service provider?

Accepted Answer

The team at Dreamtree Films is committed to delivering amazing video content. Fresh, modern and memorable. We care about our clients and our excellent standards. There are many cowboys out there who simply bought a camera and set up shop. We collectively have many years of training and professional expertise to draw upon, which reflects in the high quality of our videos.

Question 7

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

1. Concept. 2. Goals and expectations. 3. What we need to include. 4. Location and time. 5. Budget. 6. Deadline - when you need it completed. 7. Where/how you intend to share the video.

Question 8

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

Its important that we talk first to establish exactly what you have in mind. We can then collaborate and plan the shoot to make the most of our time. We usually require only a half day to film and accordingly, only charge a half day rate.

Question 9

Are there any special offers you would like to offer to Oneflare customers?

Accepted Answer

For every Video package booked in April 2019, you will receive a voucher for your choice of either a "Professional Headshot session" or a "Mini Family Portrait Session". To keep or gift. Get in touch for details.

Question 10

What makes your pricing competitive?

Accepted Answer

Our pricing is on par with other Video services, yet our quality of production is of the highest standard. You can expect mid level pricing for a Premium Service.

Question 11

How do you normally charge for your service?

Accepted Answer

The fee is dependant upon the requirements of the video. We can provide a quote in response to an email or phone enquiry.

Question 12

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

We specialise in branded content, event videography and venue showcase videos. We also drone video, business testimonials, business website videos and personal videos. We understand the unique requirements of various social media platforms and provide different versions of videos for each use-case.

Question 13

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

Video Producer Mon Flanigan has a Bachelor of Screen Arts, and spent several years training in camera department within the film and TV industry. She worked for more than 12 years within camera and production roles before setting up her own production company, Dreamtree Films.

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