Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

We have all the requisite Workers Compensation and Public Liability policies in place and also hold Asbestos Awareness and Site Safety Cards (White Card)

Question 2

How did you decide to get into your line of work?

Accepted Answer

Dobson Painting is a second generation family business that is well loved and well regarded in Canberra and the surrounding region.

Question 3

Do you have a favourite customer story you would like to share?

Accepted Answer

Every client is important to us.  Client satisfaction is one of the key pillars of our business and we always strive to ensure our work is completed to the standard they expect.

Question 4

What do you like most about your job?

Accepted Answer

We love turning our clients visions into our mission. When our clients appreciate our teams hard work its always rewarding.

Question 5

What questions should a customer ask to hire the right service professional?

Accepted Answer

Choosing the right painter and ensuring that you get the finish you're expecting can be very daunting. There are many important differences between painting operators, paint quality, tools and experience. Always choose a painter who is a registered Master Painter to ensure you have the right formal protections in place.

Question 6

What questions do customers commonly ask and how would you answer them?

Accepted Answer

Are you a registered Master Painter?  When can you start?  What paint products do you use?  What warranties do you provide? We answer ALL those questions and more in our personalised 'Works Proposal's.  We don't just give 'free quotes' we outline all the details so you know exactly what your are paying for.

Question 7

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

Whether it’s a small home, multi-storey commercial building or government asset we guarantee the highest quality work by qualified tradespeople who are dedicated to their trade, clean, courteous and on time, every time.

Question 8

Why should a customer hire you over another service provider?

Accepted Answer

Testament to Dobson Painting’s superior quality service is the large number of return clients and many testimonials and referrals that we receive from our satisfied customers.  Some of our regular clients include the Canberra Theatre, Royal Australian Mint, Canberra Hospital, ACT Government, Gorman House, Parliament House, Mawson and Raiders Clubs, Tuggeranong Arts Centre, Aldi's, Bike Culture, Coffee Guru.....

Question 9

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

Before we meet it is helpful if you understand the size of your job, when you want it done, some sense of  colour schemes and any budgetary expectations

Question 10

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

Discuss with us the skills you have or the ways you would like to get involved in the planning and preparation of your job and it may be possible to save some time and money.

Question 11

Are there any special offers you would like to offer to Oneflare customers?

Accepted Answer

To ensure you can make an informed choice when deciding on your colour scheme, we offer a free one hour colour consultancy with every job valued at $200 (T&C's apply)

Question 12

What makes your pricing competitive?

Accepted Answer

Dobson Painting will never be the cheapest but we are always the best.  If quality and longevity of your paint work is important to you then engaging a Master Painter is highly recommended.  We don't cut corners on preparation, we don't dilute paint, we never use shoddy unqualified tradespeople and we turn up when we say we will and stay till the job is complete.

Question 13

How do you normally charge for your service?

Accepted Answer

After you contact us we will meet you on site, discuss the finish you are aiming for and provide advice on options. Our free Works Proposals will outline timing, cost, products and our suggested approach to your job.

Question 14

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

Dobson Painting specialises in maintenance painting of residential homes, government and commercial assets.   We provide advice on colour selections, decorative finishes, new and up-to-date paint choices and ways to make your job more cost effective.

Question 15

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

After 30 years experience, Nick Dobson is one of Canberra’s most experienced painters. Dobson Painting is sought after for specialist works in private homes, government and commercial assets and heritage buildings.  Dobson Painting is a registered Master Painters Association (ACT) business.

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