Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

At Dilate Digital, we are fully insured and guarantee all of our work, ensuring your peace of mind and protection.

Question 2

Will you require customers to share their COVID-19 vaccination status?

Accepted Answer

At Dilate Digital, we do not require our customers to share their COVID-19 vaccination status. We believe in providing services without discrimination and respect the privacy of our clients.

Question 3

What COVID-19 measures do you have in place?

Accepted Answer

We take the safety of our staff and clients seriously. Our COVID-19 measures include all staff being vaccinated and daily office disinfection before closing.

Question 4

What questions do customers commonly ask and how would you answer them?

Accepted Answer

One of the most common questions we receive from our customers is whether we can drive a lot of traffic to their website overnight. We understand the desire for immediate results, but the truth is that sustainable and long-term growth in online traffic takes time and effort.   Our approach is to develop and implement a comprehensive digital marketing strategy that includes a combination of tactics such as search engine optimisation, content marketing, and paid advertising.   This allows us to drive targeted and engaged traffic to your website over time, rather than relying on quick-fix solutions. We work closely with our clients to set realistic expectations and regularly track and report on progress to ensure that their goals are met.

Question 5

Why should a customer hire you over another service provider?

Accepted Answer

In the real world, would you be enticed to walk into a dark and dingy store? Probably not. Well it’s essentially the same with the online world.  A website ultimately represents your business and if you’re trying to portray quality and project your expertise but your website looks unprofessional, yo

Question 6

Are there any special offers you would like to offer to Oneflare customers?

Accepted Answer

Give us a call. We are happy to provide all OneFlare customers access to our consultants for a free complimentary consult.

Question 7

What makes your pricing competitive?

Accepted Answer

The quality of our work speaks for itself. You won't find a provider that can deliver the level of quality we produce at a better price.

Question 8

How do you normally charge for your service?

Accepted Answer

It depends on the service you require from us, but we're upfront about how we charge and there's never any surprises.

Question 9

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

We specialise in providing our customers actual results. We don't just build great web experiences, we make sure they perform for your business.

Question 10

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

We have 15+ years in developing websites of all types and sizes. We specialise in lots of different web development languages, and platforms. If you want a great website, we can deliver.

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