Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

yes, we are insured with NRMA with $10 millions public liability and all of our work vans got insured too. we will guarantee our workmanship by 100% and product from Manufacturer

Question 2

How did you decide to get into your line of work?

Accepted Answer

since my childhood I was thinking about electricity and all  electronic stuff around it. and was so interested in electricity science. Here I am now with childhood dream

Question 3

Do you have a favourite customer story you would like to share?

Accepted Answer

one day i wasn't wear my uniform and walks in one shop to buy some stuff and then realised that the owner try to change the shop lighting in realy hard way then I ask him let me do it, he let me but with fears and hesitation even he asked me Do you know what you are doing?  I said do't worry. I did it and Guess what, He said you should be Electrician it's good job for you. I did thanked him he is my customer now

Question 4

What do you like most about your job?

Accepted Answer

we are so passionate about job  meeting new people in different walks of life sometimes hearing their life stories and  traveling to new suburb and places discovring more on map

Question 5

What questions should a customer ask to hire the right service professional?

Accepted Answer

checking the Licence No. and validate with Fair trading website. check the business background and job history ask for referrals and knowledge updated of products and service

Question 6

What questions do customers commonly ask and how would you answer them?

Accepted Answer

they want: Q1. be frequently communicated in mail, email or Phone. As we do all time Q2. someone be there always to take responsibility As we do all time Q3. in case of damage? As we do fix the problem in our cost

Question 7

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

we are highly experienced electrician with well known history to check. we got strong testimonial from our happy customers. and long enough in electricity market field

Question 8

Why should a customer hire you over another service provider?

Accepted Answer

team of professional and experience electrician, punctual, job documentation and recommendation of any faulty electrical wiring and goods for further attention of customer.

Question 9

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

good and enough details about the buildings: 1. House/ town house or unit 2. single story or double story. 3. cavity in walls , double brick or single brick 4. brick veneer or no cavity walls, 5. do they have roof space or flat roof for commercials 1.  partition wall or external wall 2. ceiling or Gyprock

Question 10

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

1. plan the job and gathered as many as possible information about their job. 2. shop around for their products, especially Light fittings 3. hiring the right Electrician

Question 11

Are there any special offers you would like to offer to Oneflare customers?

Accepted Answer

sign up to our news letter in our website for receiving $30 voucher from FUNPALACE Party shop for first job booking and any future promotional product and sales. thanks DAVTEC Group team

Question 12

What makes your pricing competitive?

Accepted Answer

High quality of workmanship and services, spotless cleaning site, well presented tradies, well manner and punctual on time as agreed with customers. check list will provided for customers.

Question 13

How do you normally charge for your service?

Accepted Answer

We mostly charge our customer base on hourly rate which is the first hour is included of call out and second would be every 30 min for labour. In some condition we will pre organise the site meeting

Question 14

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

Maintenance, team communications, Customers Safety. In technical: fault finding in power points, lights circuit, switchboards, phones and Data. Punctual and well presented technician.

Question 15

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

We are accredited Master Electrician with the safety management system in place to assure the customer they hire right and safe electrician for their job. WE CARE SAFETY

Davtec Electrician

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