Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

Yes we are fully insured with AAMI insurance and we have 10 years warranty on all our workmanship and of course each brand has its own warranty on their products.

Question 2

How did you decide to get into your line of work?

Accepted Answer

I am a Sound Engineer and I got tired of working nights. People kept asking me to organise and install their home theatre systems or fix up there TVs because I know where speakers belong in any room or outdoor area to achieve the best results. One day I decided to do it for a living and get out of night work.

Question 3

What do you like most about your job?

Accepted Answer

I love the variety of the work. Every job is different even Antenna work has its variations in different locations so you need to work out what Antenna works the best and heights and so on. With Home Theatre Systems, sometimes you have just the basic system and other times you are wiring up a whole house.

Question 4

What questions should a customer ask to hire the right service professional?

Accepted Answer

How much experience they have in the given area that you need? What type of products do you use and where do they come from? You should only accept good quality products.

Question 5

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

Our team have never had to go back to a job and fix anything, we do the job properly the first time. Our workmanship is exceptional and our qualifications are the best you can get. You cant get a better team to do the job.

Question 6

Why should a customer hire you over another service provider?

Accepted Answer

The team at Creative Sound and Vision are qualified Sound Engineers and licenced Antenna installers so the sound and picture quality will be outstanding. We only choose quality products to suit your budget. We have been in the business for 30 years.

Question 7

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

It always varies because a lot of people don't know the exact cause of the problem but the most important thing is as much accurate information as you can give.

Question 8

What makes your pricing competitive?

Accepted Answer

We only use good quality products but that doesn't mean we are expensive. We save you money by doing the job properly the first time. We do things once so there is no wastage so our prices will always be very competitive .

Question 9

How do you normally charge for your service?

Accepted Answer

We charge per hour and any products you require, we take Cash, Cheques, Bank Direct, MasterCard, Visa and Eftpos

Question 10

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

Choosing the right antenna for your specific area, We always look up the address before we go out to a job to work out where exactly your in in relation to the towers and sea level to make sure that I have all the right equipment to make the job perfect. Also with the Home theatre systems, we design a whole house system if you require to make the most of any area you wish or the whole house or buisiness.

Question 11

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

The team at Creative Sound and Vision are qualified Sound Engineers with 30 years experience at making any room sound its best. We are all fully licence Antenna installers with all the qualifications available.

Creative Sound & Vision

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