Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

We have full professional indemnity insurance up to $2 million dollars. So you will always be covered. We ensure all work is done at the highest standard to make sure we complete an on-time settlement for you.

Question 2

What do you like most about your job?

Accepted Answer

Conveyancing is an immensely deep and interesting industry where you also get to guide clients through one of the most important transactions in their lifetime. The gratitude from clients when the process goes smoothly or when we fix any issues is very real.

Question 3

What questions should a customer ask to hire the right service professional?

Accepted Answer

- Are you a fully registered law firm? - What are your full disbursement costs?  - Do you work independently from the agent, meaning that you will work in solely my interest only? - Will you review my contract? - How much of the work will you do for me?

Question 4

What questions do customers commonly ask and how would you answer them?

Accepted Answer

What is a Statement of Adjustments (Purchaser)?  A Statement of Adjustments is a document that is prepared by us apportioning the rates for the property between the days that the Vendor owns the property and the days you take ownership of the property (starting from the settlement date).

Question 5

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

We operate Australia wide and have settled over 10000 properties to date. As a registered law firm all of our solicitors are in-house, and with our fixed professional fee, you will always be looked after no matter how difficult your case may get.

Question 6

Why should a customer hire you over another service provider?

Accepted Answer

With market leading turn around time and lawyers insurance for complete peace of mind, we are available 24 hours a day, 7 days a week to help you get rid of all those property related issues in a hassle free manner.

Question 7

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

There are a few variables but our professional fee still remains fixed. In order to confirm the council and third-party costs, it's great to know what stage you are in and the location of the property.

Question 8

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

The best way you can save money when you transact property is preparation. Predict and arrange your plan EARLY. It's best that you contact us as early as you can so we can provide an easy quote and next steps for yourself.

Question 9

What makes your pricing competitive?

Accepted Answer

Think Conveyancing is the gold standard of a conveyancing-only law firm. Completing all of the work for you without any hassle. We are a national firm open 7 days a week and with a wide range of support to make a stress-free experience. All whilst keeping you covered.

Question 10

How do you normally charge for your service?

Accepted Answer

After we have reviewed your contract or drafted it for you, we require a short retainer, the remainder of the quote is then due at settlement.   Payment options are: - EFT - Credit Card

Question 11

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

Our team at thinkconveyancing.com.au is operated by highly qualified, practicing lawyers from around the country who solely work in residential property transactions.

Question 12

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

The legal directors of these Incorporated Legal Practices have more than 50 years of combined experience in property law and are dedicated to staying abreast of industry developments nationwide.

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