Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

Insured and guaranteed.

Question 2

Will you require customers to share their COVID-19 vaccination status?

Accepted Answer

no

Question 3

What COVID-19 measures do you have in place?

Accepted Answer

I am fully vaccinated but do not need to know your situation

Question 4

How did you decide to get into your line of work?

Accepted Answer

Love for electronics and making things work

Question 5

What do you like most about your job?

Accepted Answer

Customer satisfaction

Question 6

What questions should a customer ask to hire the right service professional?

Accepted Answer

Are you giving me whats best for you or whats best for me. Some security companies want you to stay back to base for no reason and have ongoing fees but the games changed you can monitor it all yourself without ongoing fees.

Question 7

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

I have had every security clearance there is from my security licence, asic, maritime, defence neg lvl 1.

Question 8

Why should a customer hire you over another service provider?

Accepted Answer

Price and quality. My overheads are low so i can come in affordable compared to large companies who budget for other expenses.

Question 9

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

Usually a site inspection or can do site unseen with exclusions but helpful for pictures and as much information as possible. Sometimes will need a installer code off your monitoring company and they can be reluctant to give it up but its your alarm system you paid for it and they should supply it.

Question 10

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

Detailed information Can do back end labour work such as cabling would say alot of money. Have access to parts of the house i need to get to

Question 11

Are there any special offers you would like to offer to Oneflare customers?

Accepted Answer

Referral bonus if you successfully provide me with a job and they accept it i will provide you with 20% off a service or a free maintenance.

Question 12

What makes your pricing competitive?

Accepted Answer

Low overheads just myself. No markup on products just my hourly rate to cover.

Question 13

How do you normally charge for your service?

Accepted Answer

Quoting then everyone knows the price and everyone is happy

Question 14

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

Several training courses but hands on experience is the best assett

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Frequently asked questions

Are you an insured business and do you guarantee your work?

Will you require customers to share their COVID-19 vaccination status?

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