Question 1

Why should a customer hire you over another service provider?

Accepted Answer

Proficiency: Trust our professional expertise to tailor an office cleaning program to meet the needs of your companies. We will have a thorough discussion about what kind of office cleaning that you want, especially focusing on those areas of building requiring extensive cleaning. You will no longer worry about cleaning your office so that you can concentrate on your work. Hands-on service: Managers and supervisors from Clean Group is well versed in their domain and knows very well how to deal with customers. They will only make sure to solve a cleaning issue even before a question arises. Constant Performance: When we take a responsibility we make sure that it is followed to the tee and that’s why every day performance from our team is guaranteed. Quality: This is one aspect where we do not compromise even half a percent. Be it any work, the quality standard is the same. Even our clients have the full permission to check our Quality Management Services. Personal Service: Our services are designed in such a way that there is a personal touch in everything. We believe that whenever there is a sense of warmth in a service, the efficiency doubles. Workforce: Professional staff management services are there to make sure we have a well maintained staff force so that the efficiency of work is well maintained. Training:Efficiency and results only comes with proper training. Certifications in professional cleaning and management are provided to all our employees to maintain our level of service.

Question 2

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

Step 1 We will discuss your needs Step 2 We will do a Free onsite inspection Step 3 We will send you a proposal with cleaning specs price and our insurances

Question 3

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

- Hi-tech equipment that cuts down cleaning time.  - Over 20 Years of Experience Including Australia's Major Brands - Free Onsite Quote - Green Cleaning Services

Question 4

Are there any special offers you would like to offer to Oneflare customers?

Accepted Answer

Free Onsite Quote . Fully Insured .Over 20 Years Experience. 10 % Off the first Month Bill. Call Us Today .Expert advise.

Question 5

What makes your pricing competitive?

Accepted Answer

We do maintain a transparent cost structure and along with that have a strict professional approach.

Question 6

How do you normally charge for your service?

Accepted Answer

Monthly invoice

Question 7

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

Sydney is rightfully one of the most important business terminals in the world. It is a pretty common fact that count of offices in Sydney is also very high. Now if you wish to have a decent and attractive office you need to maintain it and clean it on a daily basis. It is for this very reason that we at ““Clean Group” strive to make it happen for you. “Clean Group” has the required set of skill and the know-how about the proper ways to clean an office and also maintain a periodic process in order to retain its beauty. We do maintain a transparent cost structure and along with that have a strict professional approach.  In the first stance we will send our concerned people to your office so that they can get a close look of your office and thereafter suggest you with the best cleaning service after hearing your requirements. Now after knowing all the requirements and studying the property, we provide our quotation incorporating the Risk and Health safety policy and also the insurance documentation.  Now after finalization, we introduce all our people who will be working and discuss and describe the methodologies that will be followed. We also make sure that the people deployed in your offices are of the best character with proper ID and nationality proof.   Strata Maintenance Services  We ensure that there is no hidden cost or lack in service to strengthen our relationship and enable us to serve you in a better way.

Question 8

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

We do ensure that our staff members always receive proper training before they start offering their services during duty hours. This is mainly crucial for our front-line members as they create the actual impression about our company. We make sure that each member of the staff knows their job properly i.e. how to clean any kind of dirty surface, and gets to understand the values which is followed sincerely by our company.

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Why should a customer hire you over another service provider?

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