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Cleaning Excellence

(44)

Completed 33 jobs on Oneflare

ABN

58 384 293 613

Rating summary

4.9
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Total average rating based on reviews from Oneflare and 2 other platforms

Business contact details

Landline:1300 28...

Address:101 Manns Rd Narara, Newcastle, NSW

Website:http://www.cleaningexcellence.com.au

Year founded:2019

Opening hours

Sunday:

Open 24 hours

Monday:

Open 24 hours

Tuesday:

Open 24 hours

Wednesday:

Open 24 hours

Thursday:

Open 24 hours

Friday:

Open 24 hours

Saturday:

Open 24 hours

Business description

We floss toilets! What do we mean when we say we floss your toilet? Simply we clean every part of your toilet, not just the easy to reach parts. So you have a choice to make about this weekend. Do you want spend time having fun, relaxing with your family and friends. Or are you going to scrub your toilet? Offering professional premium cleaning services for Newcastle, Central Coast and Wagga that gives our clients peace of mind.

Accepted payment methods

AmericanExpress

American Express

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Cash

Direct Deposit

Direct deposit

MasterCard Logo

Mastercard

VISA

Visa

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Qualifications

To meet our high standards, businesses are requested to provide as much company information as possible (such as ABN details and any relevant industry qualifications). Oneflare has been provided with the following details for this business:

  • ABN

    ABN - 58384293613

  • Insurance

    Public Liability Insurance

    Success
  • Certification

    BSCCA Certificate in Clinical Cleaning (Infectious Cleaning)

    Success

Reminder: If your job requires a qualified or licensed tradesperson, always request details regarding any relevant professional licences before work has commenced and check those details on relevant industry databases to ensure they remain valid.

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Reviews (49)

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    Alex W

    Google review

    05 Aug 2024

    Amazing commercial cleaning service! They always do such a thorough job & are really easy to deal with. Highly recommend.
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    Mary J

    Google review

    26 Apr 2024

    Exceptional service. Home feels sparkling clean and refreshed. The attention to detail is outstanding. Thank you Scott and the whole team!
    Cleaning Excellence
    replied

    26 Apr 2024

    Thank you Mary! Your review is greatly appreciated.
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    Kirt K

    Google review

    23 Apr 2024

    Thank you to Scott and his team for doing a thorough and beautiful clean of my home. It’s rare to find cleaners these days who take the time to get to know you and what’s important to you in a clean. Everything was communicated so well and in detail what both our expectations were for the clean. Very very happy customer and would definitely recommend to anyone needing a one off or ongoing cleaner
    Cleaning Excellence
    replied

    26 Apr 2024

    Thanks so much for your review! Nothing makes me more happy than solving cleaning problems for happy clients.
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    a c

    Google review

    05 Mar 2024

    Left me in the lurch after cancelling my job without notice, despite confirmation from my side multiple times including my detailed response to their request for a list of what was required in terms of cleaning.
    Cleaning Excellence
    replied

    15 Mar 2024

    Dear Andrew, I hope this message finds you well. I'm reaching out to clarify the circumstances surrounding the service scheduling issue we encountered. As outlined in our communications, our policy mandates that a Service Agreement must be signed before any job can be officially booked. This is a critical step to secure your service date and ensure that both parties are aligned on the scope of work and terms. Upon review, it appears that this crucial step was not completed on your end. While we noted your active communication and the detailed list of tasks you provided, the absence of a signed Service Agreement unfortunately meant we were unable to proceed with scheduling your service. This policy is in place not only to protect our operational integrity but also to safeguard the interests of our clients by clearly defining service expectations. We aim to provide clear and straightforward instructions regarding our service booking process, including the necessity of completing the Service Agreement. This ensures that we can deliver the high-quality service our clients expect and deserve. Understanding the importance of this process can prevent future misunderstandings and ensure a smoother service experience. In conclusion, if you had signed the agreement has you had indicated you would the clean would have been book and completed.
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    Google G

    Greg O

    Google review

    18 Dec 2023

    My wife and I have been using Cleaning Excellence's services for regular house cleaning for over a year now. The quality of the cleaning is fantastic and our cleaner is very friendly as well. What I love most though is the consistent, reliable service - our cleaner arrives punctually at the agreed time every fortnight without any fuss. Other cleaning businesses we have used in the past would often not show up to the job, or show up on random days, and often the service was sub standard. Cleaning Excellence on the other hand demonstrates what a professional, reliable cleaning service looks like. I can highly recommend Scott and his team to anyone needing a nice clean house and less hassle in their lives!
    Cleaning Excellence
    replied

    26 Apr 2024

    It is both our and Hannahs pleasure to provide you with quality cleaning solutions for you and your parents.
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Unique selling points

  • Right Arrow

    Offering professional premium cleaning services for the Central Coast and Wagga that gives our clients peace of mind.

  • Right Arrow

    Personalised tailored service.

  • Right Arrow

    Family-run business.

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