Cleaning Excellence

Qualifications

To meet our high standards, businesses are requested to provide as much company information as possible (such as ABN details and any relevant industry qualifications). Oneflare has been provided with the following details for this business:

Reminder: If your job requires a qualified or licensed tradesperson, always request details regarding any relevant professional licences before work has commenced and check those details on relevant industry databases to ensure they remain valid.

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Reviews (50)

• David

  NEW

  Google review

  16 Dec 2024

  We have been using Cleaning Excellence to clean our office for a number of years now. They do a great job, are reliable and always professional. Highly recommend them.
  Cleaning Excellence

  replied

  16 Dec 2024

  Thank you David. It has been a pleasure looking after your cleaning needs over the last 6 years.
• Alex W

  Google review

  05 Aug 2024

  Amazing commercial cleaning service! They always do such a thorough job & are really easy to deal with. Highly recommend.
  Cleaning Excellence

  replied

  16 Dec 2024

  Thanks you Alex! We look forward to solving your cleaning problems into the future.
• Mary J

  Google review

  26 Apr 2024

  Exceptional service. Home feels sparkling clean and refreshed. The attention to detail is outstanding. Thank you Scott and the whole team!
  Cleaning Excellence

  replied

  26 Apr 2024

  Thank you Mary! Your review is greatly appreciated.
• Kirt K

  Google review

  23 Apr 2024

  Thank you to Scott and his team for doing a thorough and beautiful clean of my home. It’s rare to find cleaners these days who take the time to get to know you and what’s important to you in a clean. Everything was communicated so well and in detail what both our expectations were for the clean. Very very happy customer and would definitely recommend to anyone needing a one off or ongoing cleaner
  Cleaning Excellence

  replied

  26 Apr 2024

  Thanks so much for your review! Nothing makes me more happy than solving cleaning problems for happy clients.
• a c

  Google review

  05 Mar 2024

  Left me in the lurch after cancelling my job without notice, despite confirmation from my side multiple times including my detailed response to their request for a list of what was required in terms of cleaning.
  Cleaning Excellence

  replied

  15 Mar 2024

  Dear Andrew, I hope this message finds you well. I'm reaching out to clarify the circumstances surrounding the service scheduling issue we encountered. As outlined in our communications, our policy mandates that a Service Agreement must be signed before any job can be officially booked. This is a critical step to secure your service date and ensure that both parties are aligned on the scope of work and terms. Upon review, it appears that this crucial step was not completed on your end. While we noted your active communication and the detailed list of tasks you provided, the absence of a signed Service Agreement unfortunately meant we were unable to proceed with scheduling your service. This policy is in place not only to protect our operational integrity but also to safeguard the interests of our clients by clearly defining service expectations. We aim to provide clear and straightforward instructions regarding our service booking process, including the necessity of completing the Service Agreement. This ensures that we can deliver the high-quality service our clients expect and deserve. Understanding the importance of this process can prevent future misunderstandings and ensure a smoother service experience. In conclusion, if you had signed the agreement has you had indicated you would the clean would have been book and completed.

Unique selling points

• Offering professional premium cleaning services for the Central Coast and Wagga that gives our clients peace of mind.

• Personalised tailored service.

• Family-run business.