Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

We are an insured business please contact us if you require more information. We offer a bond back guarantee and a 7 day warranty on all cleans

Question 2

Do you have a favourite customer story you would like to share?

Accepted Answer

The Bond Clean looks amazing you guys have done a fantastic job. The ironic thing about getting a bond clean is how great you get your place to look and then you move. Huge thanks for the advice on the blind cleaning.

Question 3

What do you like most about your job?

Accepted Answer

The best part about our jobs is getting positive reviews from our customers. Carpet Cleaning would the role I enjoy most.

Question 4

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

We rely on our reputation to survive so ensuring we get good reviews from us customers is important. We know it is cheaper to make clients happy so they return and refer us business. Please read our reviews on the website

Question 5

Why should a customer hire you over another service provider?

Accepted Answer

Our customers always come first and we guarantee your satisfaction, ask us how when you call. You will get your Bond Back Guaranteed

Question 6

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

When are you looking to get a job done? A description of the property being cleaned.  What cleaning needs to done outside.

Question 7

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

For Bond Cleans: Ensure all furniture is out of the house. If your real estate agent requires the gardens to be cleaned doing this yourself can save some money. Consider cleaning curtains and blinds yourself. This can add to the price of the quote due to how time consuming cleaning these can be

Question 8

Are there any special offers you would like to offer to Oneflare customers?

Accepted Answer

Oneflare Customers can take advantage of a special carpet cleaning deal. Get three rooms cleaned for just $59 any time you book. Offer valid for Brisbane and Gold Coast residents

Question 9

What makes your pricing competitive?

Accepted Answer

Instead of giving a bottom rate like some of our competitors and upselling you on the day we ask all the questions and ensure there are no nasty surprises when we turn up to clean. Being around for ten years we understand what a fair price is that guarantees the job.

Question 10

How do you normally charge for your service?

Accepted Answer

Every house is different so please call us for a quote. If you are chasing a bond clean we offer a special of getting the carpets done on us.

Question 11

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

While providing all cleaning and home maintenance services. Our speciality is Bond Cleaning and Carpet Cleaning. We get customers their bond back every week of the year

Question 12

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

We bring more than 10 years of experience to every job we do. In this time we are worked on small roles including home and office cleaning. We also have experience on larger jobs including warehouse cleaning.

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