Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

Yes we are fully licensed and insured and all our works are carried out by our own individually licensed tradesmen and is fully guaranteed by Ozroof in writing.

Question 2

What questions do customers commonly ask and how would you answer them?

Accepted Answer

Most common questions customers ask are.. how much a job will cost,how long it takes to do the job,how long we been in business and we answer each and every question with honesty,the most common question is the price and typical answer i give is this,, in most cases they get what they pay for.

Question 3

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

We been in the roofing business for a long time and rely heavily on happy customers to get more work through referrals therefore reliability and trust is a must as well as doing the right job as promised and that is what our customers get.

Question 4

Why should a customer hire you over another service provider?

Accepted Answer

we always provide a helpful and accurate appraisal of every job we see,are very clear with costing and never pushy,we like to think that our work and service is second to none,give us a call and let us show you we mean business

Question 5

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

i need to know exactly what needs to be done in order to provide a accurate quote and tat can only occur by doing a thorough inspection.

Question 6

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

We advise customers to always do a thorough check on any individuals credentials before they agree to do the job and compare apples with apples when comparing prices in order to save money in the long run.

Question 7

Are there any special offers you would like to offer to Oneflare customers?

Accepted Answer

Most people understand that special offers in most cases are sales gimmicks used for a long time as there is no such thing as a free gift,the customer pays for it in a hidden way, therefore all we can offer is a honest appraisal and fair pricing that is more than competitive with any one in sydney

Question 8

What makes your pricing competitive?

Accepted Answer

because we dont use sub contractors for most of our work,we do almost everything ourselves and dont have huge overheads,in fact we encourage customers to compare our work and prices with any body provided they compare apples with apples

Question 9

How do you normally charge for your service?

Accepted Answer

we work the old fashion way,for small and normal jobs we dont ask for deposits but for large jobs we require a deposit and or progress payment but always clear explanation with our clients

Question 10

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

we do all kinds of roof work from repairs to full roof replacent for cement,terracotta tiles and metal roofs but specialise in roof restorations

Question 11

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

we are fully licensed and insured for all types of roofing needs and we always provide written guarantees for all our work

Ozroof Roof Repairs & Restorations

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